Hair Disclaimer

At Pure Hair Source, we take pride in offering premium, ethically sourced human hair that meets the highest standards of luxury and professionalism. As with any natural product, slight variations and specific care responsibilities come with the territory.

Please review the following disclaimers carefully before purchasing:

Nature of Human Hair Products

Our hair is 100% human and sourced directly from donors, which means:

  • No two bundles are exactly alike. While we strive for consistency, you may notice slight differences in color, texture, or curl pattern across bundles or wigs.

  • Color variations may include natural shades of black or brown unless otherwise specified. Some raw bundles may have subtle sun-kissed ends or undertones.

  • Hair behaves like natural hair—it may react to humidity, heat, and water differently depending on its origin and texture.

Texture & Pattern

Our textures are expertly curated, but:

  • Steam-processed textures like Body Wave or Deep Wave may relax slightly over time, especially after repeated washing.

  • Raw textures (e.g. raw straight, raw wavy) may appear looser or tighter depending on the donor’s natural hair pattern.

  • For best results, match textures carefully if mixing bundles or blending with your own hair.

Coloring & Chemical Processing

Although our hair can be colored, bleached, or toned:

  • We strongly recommend that all chemical processing be done by a professional to avoid damage.

  • Once colored or chemically altered, the hair is no longer in its virgin/raw state and we cannot be held responsible for changes in quality, texture, or longevity.

  • Always conduct a strand test before applying any color treatment.

Shedding & Tangles

While our hair is carefully wefted and reinforced:

  • Minimal shedding is normal, just like natural hair. Avoid cutting wefts. If you must cut, seal the weft ends to reduce shedding.

  • Tangles are preventable with proper care. Use sulfate-free products, detangle gently from ends to roots, and store your hair properly when not in use.

Care Responsibilities

Hair extensions and wigs require consistent maintenance to ensure longevity:

  • We provide a Hair Care Guide with essential tips for pre-installation, daily care, and maintenance.

  • Neglect, improper installation, excessive heat, or incompatible products can shorten the lifespan of the hair.

  • It is the customer’s responsibility to follow the recommended care guidelines.

Returns & Exchanges

Due to the hygienic nature of our products:

  • All sales are final once the hair has been opened, worn, altered, or tampered with.

  • We perform rigorous quality checks before dispatch. Any concerns must be raised within 48 hours of delivery, accompanied by unaltered product images and a valid proof of purchase.

Acknowledgment

By purchasing from Pure Hair Source, you acknowledge and agree to:

  • The natural variations and characteristics of human hair.

  • Your responsibility in caring for the hair post-purchase.

  • The terms outlined in this disclaimer and our broader Terms & Conditions.

If you have any questions or would like personalized care tips, feel free to contact us via WhatsApp or visit our Hair Care Guide page.